Our primary concern is your happiness with our products. All Fidelis Co. manufactured products carry a lifetime warranty guarantee that covers any defects in materials and craftsmanship. We will repair or replace - for free - any item that is deemed to be defective in materials or craftsmanship.
The lifetime warranty does not cover defects caused by aftermarket alterations or usage beyond reasonable wear and tear. That said, we're happy to repair your beloved Fidelis Co. bags, packs and accessories.
Please contact us with any questions about repairs or warranty policies.